Customer Success Manager
• Supported US-based, B2B customers in the usage of Growbots’ product in their companies.
• Redesigned system of collecting and cataloguing feedback from customers.
• Worked hand in hand with 4 teams to provide the best product experience.
Sales Development Representative
Jul 2016 – Aug 2016
• Researched, identified and contacted potential new B2B customers.
• Scheduled product’s presentation sessions for B2B companies and Account Executives.
• Planned and executed outbound mail marketing strategies.
• Designed new outbound campaign templates for personalised way of contacting new clients.
• Created and developed new business opportunities.